Frequently Asked Questions / Disclaimer
Mattress Liquidation is not your typical mattress store.
Since we are the largest mattress liquidator in the nation we offer 1,000's of different mattresses (in-stock) to the public at huge discounts!
We have several, large open warehouse layouts, instead of small expensive retail stores.
We prefer to let your bed find you vs. trying to impress you with tons of high pressure techniques.
We go about things a little differently; all in an effort to pass as many discounts on to the consumer as we can.
Below is a list of frequently asked questions that we hear often from our customers:
1. What does Mattress Liquidation sale?
Answer: We liquidate everything that is liquidated by the major mattress manufactures.
As such, we sell New, Overstock, Discontinued and Comfort Exchange (BLUE STICKERED MATTRESSES WITH FULL DISCLOSURES).
2. How do I know if a mattress is new or a Comfort Exchange?
Answer: Every Comfort Exchange is identified with a large blue sticker on top of the mattress.
3. IF YOU'RE A COMPETITOR:
a. Please don't pretend to be a customer / you're welcome to shop us (Seriously)
b. Be respectful and do not take pictures or video our operation
c. Don't solicit our employees
e. Feel free to fill out an application for future distribution. Many of our competitors have become great wholesale customers.
4. Can we bring our children?
Answer: Of course you can. Please note, due to our open warehouse environment, please do not leave children unattended.
Jumping on the mattresses or children that are unattended will be asked to respectfully leave our facility.
5. Do you accept credit cards?
Answer: We accept all forms of payment, and major credit cards except for American Express. We also offer mattress Lease to Own / Purchase options through Progressive. Learn more about mattress lease to own / purchase options here.
6. Do all your beds have white law label tags?
Answer: Yes, every mattress is tagged and meets all of the state of California's requirements. In the event a mattress tag has been removed (by the costumer or manufacture),
we will process the mattress to meet all state regulatory requirements.
7. Are all your beds in the original factory bag?
Answer: Every mattress goes through our 10 point inspection. When this inspection is completed, we replace the original factory bag with a new retail ready clear bag,
regardless if its New, Overstock, Discontinued or a Comfort Exchange. If the mattress isn't new, we process the mattress to exceed the State of California Bureau of Electronic & Appliance Repair,
Home Furnishing and Thermal Insulation's requirements.
8. Do I need an appointment?
Answer: No, we are open to the public 7 days a week at all of our locations
9. How long have you been in business?
Answer: The company was started in 2002
10. I live out of the state; can you deliver our mattress to us?
Answer: Yes, we deliver to all of the 48 states (Hawaii and Alaska will be offered in late 2017).
11. Do you offer warranties?
Answer: Yes, we off a 10 year non-prorated warranty (valid only in the State of California) for all mattresses except Comfort Exchanges.
View our warranty information here.
12. Where do you get your mattresses from?
Answer: We receive all our mattresses from the major manufactures and several of the major mattress retailers in the nation.
13. How often do you receive merchandise?
Answer: We receive 1-2 truckloads a day exclusively dedicated to our retail division